What can we help you with?

Frequently Asked Questions


How do I adjust my pillow?

What is the difference between the Original and the Eden?

Are Coop pillows available in-store?

Should I use an additional pillowcase over my Coop pillow?

What does free loft customization entail?

What are the Eden and Original Pillows made out of?

How do I take care of my pillow?

How do I wash my pillow?

How do I get rid of the memory foam scent?

What are the dimensions of the pillow?

Why is my pillow feeling firmer than usual?

There are black pieces in my memory foam. What is this, and is it safe?

Do these pillows contain PBDEs?

California residents - questions about Proposition 65?

How do I redeem my VIP club discount?

How is the Original or Eden Pillow packaged?

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